1. Acceptance of Terms

By accessing and using the KazyTech website and services ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your use of our website located at our domain (the "Service") operated by KazyTech ("us", "we", or "our").

2. Description of Service

KazyTech provides professional artificial intelligence consulting services including:

  • Generative AI implementation and strategy
  • Large Language Model (LLM) integration
  • Machine learning solution development
  • AI-powered forecasting and analytics
  • Optimization algorithm development
  • AI strategy and business transformation consulting

3. User Responsibilities

Account Information

You are responsible for:

  • Providing accurate and complete information
  • Maintaining the confidentiality of any account credentials
  • Notifying us immediately of any unauthorized use
  • Being responsible for all activities under your account
Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe upon intellectual property rights
  • Transmit harmful, offensive, or illegal content
  • Interfere with or disrupt the Service
  • Attempt to gain unauthorized access to our systems

4. Service Availability

We strive to maintain high availability of our services, but we do not guarantee uninterrupted access. We reserve the right to:

  • Modify or discontinue services with or without notice
  • Suspend services for maintenance or updates
  • Limit access to prevent system overload
  • Refuse service to anyone for any reason
Service Level Commitment:
  • Website availability: 99.9% uptime target
  • Response to critical issues: Within 24 hours
  • Scheduled maintenance: Advance notice provided

5. Intellectual Property Rights

Our Rights

All content, features, and functionality of the Service are owned by KazyTech and are protected by copyright, trademark, and other intellectual property laws.

Client Rights

Upon full payment for custom development work, clients receive ownership rights to the specific deliverables created for their project, subject to our retention of underlying methodologies and general know-how.

License Grant

We grant you a limited, non-exclusive, non-transferable license to access and use the Service for your business purposes, subject to these Terms.

6. Confidentiality

We understand the sensitive nature of business information shared during consulting engagements. We commit to:

  • Maintaining strict confidentiality of all client information
  • Using client data only for the purposes of providing services
  • Implementing appropriate security measures to protect data
  • Requiring all team members to sign confidentiality agreements
  • Not disclosing client information without explicit consent
Confidentiality Guarantee

All consulting engagements include a comprehensive Non-Disclosure Agreement (NDA) to protect your proprietary information and business secrets.

7. Payment Terms

Consulting Services
  • Payment terms are specified in individual service agreements
  • Invoices are typically due within 30 days of receipt
  • Late payments may incur interest charges
  • Services may be suspended for overdue accounts
Pricing and Changes

We reserve the right to modify our pricing with 30 days advance notice. Price changes will not affect existing contracted services.

Refund Policy

Refunds are handled on a case-by-case basis. For project-based work, refunds may be prorated based on work completed.

8. Limitation of Liability

To the maximum extent permitted by law, KazyTech shall not be liable for:

  • Indirect, incidental, special, or consequential damages
  • Loss of profits, data, or business opportunities
  • Damages resulting from third-party services or products
  • Service interruptions or data loss

Our total liability for any claim shall not exceed the amount paid by you for the specific service giving rise to the claim during the 12 months preceding the claim.

Important Notice

While we strive for excellence, AI and machine learning solutions may have inherent uncertainties. Results are not guaranteed, and performance may vary based on data quality and other factors.

9. Indemnification

You agree to indemnify and hold harmless KazyTech from any claims, damages, losses, or expenses arising from:

  • Your use of the Service
  • Violation of these Terms
  • Infringement of third-party rights
  • Your business operations using our deliverables

10. Termination

Termination by You

You may terminate your use of the Service at any time. For ongoing consulting engagements, termination terms are specified in the service agreement.

Termination by Us

We may terminate your access to the Service immediately if you:

  • Violate these Terms
  • Fail to pay outstanding fees
  • Engage in harmful or illegal activities
  • Misuse our intellectual property
Effect of Termination

Upon termination, your right to use the Service ceases immediately. We will provide reasonable assistance in transitioning completed work.

11. Dispute Resolution

Governing Law

These Terms are governed by the laws of California, United States, without regard to conflict of law principles.

Dispute Process
  1. Direct Negotiation: We encourage direct communication to resolve disputes
  2. Mediation: If direct negotiation fails, we prefer mediation
  3. Arbitration: Binding arbitration as a final resort
  4. Jurisdiction: San Francisco, California courts for any legal proceedings

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes by:

  • Updating the "Last updated" date
  • Posting notice on our website
  • Sending email notifications for material changes
  • Providing 30 days notice for major modifications

Continued use of the Service after changes constitutes acceptance of the new Terms.

13. Miscellaneous

Severability

If any provision of these Terms is found unenforceable, the remainder shall continue in full force and effect.

Entire Agreement

These Terms constitute the entire agreement between you and KazyTech regarding the Service, superseding all prior agreements.

Waiver

No waiver of any term shall be deemed a further or continuing waiver of such term or any other term.

14. Contact Information

If you have any questions about these Terms of Service, please contact us:

KazyTech

Email: legal@kazytech.com

Phone: +1 (857) 210-0971

Address: 100 Cambridge St, Boston, MA 02114

Business Hours: Monday-Friday, 9:00 AM - 6:00 PM EST